Refund policy

Refund Policy:

At The Brewing Nest, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

• Items must be unused, in their original packaging, and in the same condition as when you received them.

• Returns must be initiated within 30 days of receiving your item.

• Certain items are non-returnable, including:

• Perishable goods (e.g., hops, yeast, and malt).

• Digital products (e.g., e-books, recipes).

• Customized or personalized items.

Refund Process

1. Contact Us:

• Email us at [Your Support Email] with your order number and reason for return.

2. Ship the Item Back:

• Once approved, send the item to:

[Your Return Address]

• Customers are responsible for return shipping costs unless the item was damaged or incorrect.

3. Receive Your Refund:

• Refunds will be processed to your original payment method within 7-10 business days after we receive the return.

Damaged or Defective Items

If your item arrives damaged or defective:

• Contact us within 7 days of receiving the item.

• Provide photos and a description of the issue.

• We will replace the item or issue a full refund, including shipping costs.

Exchanges

• Exchanges are available for the same item in a different size or variant. Contact us to arrange this.

Non-Returnable Items

• Gift cards.

• Final sale items.

Feel free to tweak this policy based on your exact offerings. Let me know if you’d like to adjust the timeframes or add more details!

Non-Returnable Items

• Gift cards.

• Final sale items.